About orders and exchanges

Order procedure

  1. 1. Please fill in the necessary information on the order form and send it.
    • Product name: Please specify either chrome-plated wagon 900, with upper basket, or upper basket.
    • In addition, please specify your request and delivery date in the contact column.
  2. 2. We will attach a "sales order confirmation" by e-mail.
    • After confirming the contents, please pay by transfer to our company account.
    • Please bear the transfer fee at the customer's expense.
  3. 3. After confirming payment, we will ship the item.
    • After the shipment is completed, we will inform the customer of the invoice number.

About exchange

  • In the unlikely event that the product is damaged during transportation or a different product arrives, we will take responsibility and replace it.
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    Contact FormOr please contact us at TEL: 0120-52-7171.
  • Please return the product within 7 days after receiving the product by courier service.
  • Please note that we cannot accept exchanges or returns except in the above cases.